The Independent Stakeholder Group (ISG) plays a key role in ensuring Northern Powergrid delivers on its commitments made in its 2023-2028 business plan.
The group independently scrutinises and challenges Northern Powergrid’s quality of engagement undertaken to ensure that customers’ needs and preferences are continually being reflected. It operates in an open and transparent way and will publish a report of its findings annually.
See Members
Find out what’s been happening.
Independent Stakeholder Group annual report 2023-24
This report covers the work of Northern Powergrid’s Independent Stakeholder Group (ISG) from the beginning of 2023 until the end of March 2024.
Independent Stakeholder Group – Terms of Reference
Terms of Reference for the ISG.
Independent Stakeholder Group – Register of Interests
Independent Stakeholder Group’s Register of Interests.
Customer Engagement Group annual report 2022-23
This report covers the work of the independent Northern Powergrid Customer Engagement Group (CEG) from the beginning of 2022 until the end of March 2023.
Report of Customer Engagement Group on Northern Powergrid’s business plan
Report of CEG on Northern Powergrid’s business plan.
Customer Engagement Group meeting – November 2021
Report on CEG monthly meeting, November 2021 – focus on Northern Powergrid’s continued work on its final Business Plan, Stakeholder Engagement work, and our final report.
Customer Engagement Group Meeting – September 2021
Report on CEG monthly meeting, September 2021 – focus on Northern Powergrid’s continued work on its final Business Plan, Environmental Emissions, and Stakeholder Engagement work.
Customer Engagement Group Meeting – July 2021
Report on CEG monthly meeting, July 2021 – focus on draft business plan, Stakeholder Engagement work and Ofgem’s ‘minded to’ decisions on its Access and Forward Looking Charges Review.
Customer Engagement Group – Second Interim Report
CEG Second Interim Report, providing a public record of the work of the group.
Customer Engagement Group Meeting – June 2021
Report on CEG monthly meeting, June 2021 – focus on draft business plan and Stakeholder Engagement Work.
Customer Engagement Group Meeting – May 2021
Report on CEG monthly meeting, May 2021 – focus on draft business plan and Stakeholder Engagement Work.
Customer Engagement Group Meeting – April 2021
Report on CEG monthly meeting, April 2021 – focus on Decarbonisation, Workforce Resilience and Stakeholder Engagement work.
If you would like to pose any questions to the ISG or find out more about how it’s helping to ensure Northern Powergrid’s future plans reflect the needs of the customers, stakeholders and the communities it serves, email ceg@northernpowergrid.com