Report on the August Customer Engagement Group meeting

Report on the August Customer Engagement Group meeting

The Customer Engagement Group held further discussions looking at Northern Powergrid’s early work on developing its business plan for Ofgem’s RIIO-ED2 price control process. This is the plan that will cover the 5 years 2023-2028.

Since our previous meeting Ofgem had launched a major consultation on the methodology it intends to apply to this price control process, the so called Sector Specific Methodology, and we discussed the implications of this. We also discussed the company’s strategies for Resilience and for Procurement. Finally we held a further discussion on their Communication and Stakeholder Engagement work.

A full summary of the meeting can be found here